Director, Education

Are you an innovative non-profit leader who wants to make a difference in the lives of people with chronic pain? Are you excited by the idea of working collaboratively with people with lived experience, staff, volunteers, and other partners to scale existing programs and develop new ones? Are you committed to addressing issues of health equity and social justice in a progressive organization? This role might be the one for you.

About Pain BC

Pain BC is a registered charity working towards a future where no one is alone with pain. Our efforts are driven through six integrated strategies: preventing pain and intervening early to reduce its impacts, empowering people who live with pain to enhance well-being, educating health care providers to better assess and manage pain, improving systems that impact people in pain, communities and society, combatting stigma and its negative effects and fostering research on pain and pain-related disability.

Since launching more than a decade ago, Pain BC has developed a reputation as an international leader in innovative program development and pain advocacy. Cutting across all of our work are commitments to:

  • Leverage partnerships for greater impact
  • Engage people who live with pain in everything we do
  • Integrate a trauma-informed and equity-promoting approach
  • Respond to the calls to action of the Truth and Reconciliation Commission by developing support for Indigenous people with pain in a manner that combats racism and the effects of colonialism

Pain BC's Education portfolio

Pain BC is considered a thought leader in the pain education space. We have created the leading online course on treating pain for health care providers in Canada (Pain Foundations) and have developed several other education offerings for health care providers, both online and in-person. 

We have also developed programs and resources directly aimed at teaching self-management to people living with pain, from the self-serve LivePlanBe platform to the Making Sense of Pain workshop series for people who live in the intersection of pain and marginalization.

We are currently developing a self-management application for people living with pain, several interventions to help train health care providers, and other educational initiatives such as establishing a mentorship network for health care providers. Please refer to our website for further detail on all our programs.

Director of Education: Key responsibilities

  • Leading – Embodies and reinforces the defined organizational values and models the desired behaviours to all Pain BC staff. Provides timely and appropriate direction and mentorship/coaching to staff. Shares knowledge and information within and across portfolios to enable effective decision making. Plays a collaborative role on the Senior Leadership Team. Embraces Pain BC’s leadership role in enhancing the well-being of people in pain.
  • Vision and concept development – Develops and executes the vision for how educational products and projects can drive the organizational agenda. Is responsible for the overall direction, quality and delivery of education portfolio deliverables.
  • Planning, budgeting and monitoring – Develops the annual operational plan and budget for the portfolio, and sets targets, forecasts resource requirements, identifies possible risks and evaluates projects to determine their initiation or direction. Collaborates with the Director of Operations to collect data, analyze performance results, as well as risks, and oversee the creation of regular reports for the Executive Director, funders and the Board.
  • Business development – Identifies new needs and opportunities aligned with educational priorities in service to Pain BC’s strategic goals and mission. Identifies and raise funding and revenue generating opportunities with the Senior Leadership Team.
  • Partnership development – Builds and maintains productive and positive relationships with Pain BC’s stakeholders. Identifies new partners aligned with strategic priorities and emerging needs/issues; catalyzes and sustains relationships in keeping with Pain BC’s collective impact model. Works with equity-seeking groups to co-build our engagement process, ensuring cultural safety is reflected in our approach. Supports engagement of people with lived experience wherever possible across the organization.
  • Performance management – Assists in bringing out the best performance in others through coaching and mentoring. Implements portfolio-specific performance management including setting expectations, on-going feedback, professional development and recognition. Ensures the effective scheduling and coordination of resources to optimize portfolio and organizational performance. Ensures development plans for staff are encouraged and relevant and that any performance improvement action is appropriate, timely and executed professionally.     



  • A university degree in a discipline related to adult education, health, or public administration


  • Minimum 10 years’ experience designing and delivering capacity-building digital and in-person learning programs and resources
  • Minimum 7 years’ experience managing and leading people
  • Experience in a health education or public health context is highly valued

Skills, knowledge, and abilities

  • Communication – Effective and adaptive communication skills, selects appropriate medium and frequency for messaging across diverse stakeholders. Discernment in protecting confidential information and conversations.
  • Demonstrated commitment to equity – Demonstrates, through words, actions and experiences, a commitment to health equity, including addressing systemic oppression and unconscious bias through Pain BC’s education programs.
  • Strategic thinking – Demonstrated skill in understanding systems and integrated thinking, operationalizing concepts and converting ideas into action and results.
  • Adult education – Sound knowledge of teaching and learning principles relevant to adult learning in face-to-face, online and blended learning environments.
  • Program development – Expertise and experience developing educational programming from inception to evaluation.
  • Context knowledge – Understands and applies knowledge of the Canadian health care context, industry trends and regulatory standards; identifies when additional expertise is required.
  • Planning – Effectively develops, implements, monitors and adapts plans based on available information. Applies Pain BC’s criteria for project selection.
  • Analytical problem solving and decision making – Ability to collect and apply data to inform decisions. Demonstrates the use of discretion as well as sound and practical judgement. Demonstrates the ability to make tough or unpopular decisions. Empowers and encourages others to problem solve and make decisions within their scope. Recognizes when an issue requires escalation and takes appropriate action.
  • Collaboration – Ability to work productively with others, share power and decision-making when appropriate, and co-develop initiatives with both internal and external stakeholders. Appropriately influences others and negotiates respectfully.
  • Leadership – Ability to work with others to bring out the optimal performance. Establishes and maintains productive working relationships throughout the organization and with external stakeholders. Understands and models the desired culture.     

Compensation and work context

This is a permanent, full time position.

The compensation range for this position is $85,000 to $110,000 per annum with a competitive benefits package, including RRSP matching, a health spending account and four weeks paid vacation per annum. 

Due to the COVID-19 pandemic, the successful candidate will work remotely. Post-COVID, it is expected that some in-person meetings in the Lower Mainland will be required. The successful candidate will need to provide their own home office, computer and cell phone. 

A stipend will be provided for internet and phone.

Pain BC invites applications from equity-seeking communities, including communities of colour, Indigenous communities, and LGBTQ2S communities.

To apply

Please send applications to This posting will remain available until the position is filled. Only those candidates selected for an interview will be contacted.

To learn more about Pain BC, please see or